All documents we issue are backed by our 100% Service Guarantee - every document will be accepted for use in Qatar.
We have absolute confidence in our service. If for any reason a document that has successfully undergone full legalisation in the country of issue by Vital Certificates is rejected by the authorities in Qatar we will:
There are some requirements, however!
We'll need contact details for the company or institution that rejected your legalised documents, so we can validate their reasons for rejecting the document and help the correct documents reach them. This is the quickest way to correct any issues and reduce any delays.
This guarantee only applies where you have provided the correct document to us to begin with. It is your responsibility to check the requirements of the person or organisation you are presenting your document to. We cannot be held responsible if the wrong document has been submitted to us!